Answer:
- Is the Baldrige Award a U.S. version of Japan's Deming award?
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The basic purposes of both awards are the same: to promote recognition of quality achievements and to raise awareness of the importance and techniques of quality improvement. However, the Baldrige Award:
- focuses more on results and service,
- relies upon the involvement of many different professional and trade groups,
- provides special credits for innovative approaches to quality,
- includes a strong customer and human resource focus, and
- stresses the importance of sharing information.
